Having trouble making payments?
 
You can take action.
If you are facing problems making your mortgage payments due to divorce, unemployment, disability, or because of an increase in your mortgage payments – you can take action to avoid losing your home to foreclosure.

Foreclosure will damage your credit rating and your ability to borrow money – or buy a home – in the future.

Call us right away to talk about ways to address your situation. (800) 454-0356
If you are behind on your payments or think you may be unable to make your payments in the future, please call us. There are many ways we can help you if you fall behind. We want to help you keep your home.

Nothing is worse than doing nothing – reach out and ask for help! If you prefer speaking with a homeownership counselor, contact the Homeownership Preservation Foundation at (888) 995-HOPE.

It is important to act quickly because if you fall further behind in your payments, there are fewer options to avoid foreclosure.

If you disagree with our Loss Mitigation decision, please contact us for a second look review. The written notice acknowledging receipt of your dispute with an estimated date of a resolution will be sent to you within three business days. The Loss Mitigation representative assigned to your case may be contacting you for some additional information and/or documentation if needed. Please indicate your preference of contact and the best time to reach you when submitting your inquiry. Within five business days of identifying the proposed resolution, you will be notified in writing of the resolution and the next steps if applicable.

Please note: depending on each individual case, submission of the dispute will not guarantee a postponement of any legal action.

You may submit your inquiry via:

 E-mail:  lossmit@mortgagecenter.com,

Toll free:  (800) 454-0356

Fax: (248) 799-8556

Mailing Address: PO Box 2171, Southfield, MI 48037-2171

 

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Before you call- Info Sheet

Loss Mitigation Applications

If your loan number begins with a 3 digit number from 100 to 300, use this form:

Loss Mitigation Workout Application - GSE

If your loan number begins with a 3 digit number 400 or higher, use this form:

Loss Mitigation Workout Application - Non GSE

Please return quickly & completely.

Help For Hardest Hit Homeowners Application
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Having Trouble Making Payments?
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